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Knowledge Base

  1. Event Management: Getting Started 

    1. How do I get started?
    2. Can I change the language?
    3. How do I use the 3D functionality on the app?
    4. Can EventForte plan an event for me?
    5. Do you offer deals for non-profit organizations?
  2. Event Management: Planning Events 

    1. I am getting a message saying I can't add any more events. Why is this happening?
    2. Can I delete events?
    3. Can I put my own logos on the shared PDFs?
    4. Are there more options for tables and chairs?
    5. Can I change the color of the walls and/or carpets?
  3. Event Management: Plans, Pricing, and Billing 

    1. Which plan is right for me?
    2. What is the free plan?
    3. How do I upgrade my plan?
    4. Can I pause my paid plan?
    5. What types of payment methods do you accept?
  4. Event Management: Miscellaneous 

    1. How do I become an EventForte brand ambassador for my university?
    2. Why are my events loading slowly?
    3. Why are some of my images blurry?
    4. What is the customary wait time after submitting a support ticket?
    5. Why did I not get a free month's subscription after I invited a friend?
  5. Creative Showcase: Getting Started 

    1. What is the Creative Showcase?
    2. What can I get out of this as an event planner?
    3. I'm not an event planner, can I create a portfolio?
    4. I represent a venue, how do I claim my venue for free?
  6. Creative Showcase: For Event Planners 

    1. Do I need to sign in to view portfolios?
    2. Can I preview how my portfolio appears to others?
    3. How do I add events to my portfolio?
    4. How can I remove events from my portfolio?
    5. I can't find my venue in the hotel directory, what can I do?
  7. Creative Showcase: For Venues 

    1. Why Should I Claim My Venue?
    2. What is the Sales Tool?
    3. Can I delete any reviews?
    4. On the Function Space tab of the My Venue Page, what is the 3D View button?
    5. How quickly are event planners updated when I change any information for my venue?
  8. Sales Tool: For Venues 

    1. How do I claim my venue?
    2. I just logged in for the first time. Why is there information already for my venue entered in?
    3. If I update information about my venue, will that information be automatically changed on my Sales Tool?
    4. Can I manage the reviews of my venue?
    5. Can event planners plan events using the Sales Tool?
  9. Account Management 

    1. How do I verify my account?
    2. Why was I logged out of my account?
    3. How do I reset my password?
    4. How do I edit my user profile?
    5. How do I change the name on my account?
  10. All articles 

    1. Which plan is right for me?
    2. How do I become an EventForte brand ambassador for my university?
    3. I am getting a message saying I can't add any more events. Why is this happening?
    4. How do I get started?
    5. How do I verify my account?
    61 articles 

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